YOUR PRIVACY IS PARAMOUNT
Questions regarding this policy and our practice should be directed to Paddle Monster Customer Service, by e-mail to [email protected], by telephone at 1-910-616-9675, or by postal mail to Paddle Monster, 219 Huntington Road, Wilmington, NC 28403.
Under Age 13
Paddle Monster does not allow children under the age of thirteen (13) to register because Paddle Monster must comply with the Children’s Online Privacy Protection Act, which prohibits the online collection of personal information from people under 13.
Public Forum Discussions and Comments
SECTION 1 – PERSONAL INFORMATION WE COLLECT
We collect information in four distinct areas:
- Alerts / Newsletter subscriptions: name, e-mail address
- Membership enrollment and Profile creation: name, address, phone number, password, and information about specific interests (when provided). All Personal information is protected by your password.
- Store and Mail Order Catalog(s): Paddle Monster’s store collects name, address, phone number, password, and information about specific interests (when provided). All Personal information is protected by your password. None of your information is sold or shared.
- Location: We may collect and store information about your location if you enable your computer or mobile device to send us location information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information. Location data is not shared with third party sites, advertisers or sponsors.
Paddle Monster does not store any credit card information. Paddle Monster uses a secure hosted service which stores personal credit card data and manages credit card processing for subscriptions and transactions.
SECTION 2 – USE AND DISCLOSURE OF PERSONAL INFORMATION
Personal information will not be released to third parties without your explicit permission. Paddle Monster may provide your information to third parties in aggregate with others’ information, which does not allow you to be identified or contacted (“Aggregate Information”). For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be an advertiser on our site) that “80 percent of our users live outside of North Carolina” or that “20 percent of our users own more than one board.” Depending on the circumstances, we may or may not charge for this information.
SECTION 3 – SECURITY
We use encryption and authentication tools to protect the security of Personal information that you share with us. However, no data transmission over the Internet (or, with respect to our mobile services, over cellular phone networks) can be guaranteed to be 100% secure. As a result, while we strive to protect Personal Information, we cannot and do not guarantee or warrant the security of any information you transmit to or from the Site, and you do so at your own risk.
We restrict access to Personal Information to Paddle Monster employees, contractors, and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
SECTION 4 – YOUR PRIVACY CHOICES
You always have options on our site. You can opt in to or out of any of our e-mail lists. If you’d like to get on an e-mail list (for the Weekly CHUM Newsletter, for instance, or to receive information about new products from our store), simply go to that area and sign up. If you’d like your name to be taken off a list, follow the “unsubscribe” directions in any e-mail you receive from us. If you have any questions about how seriously we take your privacy, have a look at the other sections here.
SECTION 5 – COOKIES AND WEB BEACONS
To enhance your online experience, we use “cookies” or similar technologies. Cookies are text files placed in your computer’s browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to provide a site with personally identifiable information, this information may be linked to the data stored in the cookie.
We, our third-party service providers, advertiser or our partners may also use “web beacons” or clear.gifs, or similar technologies, which are small pieces of code placed on a web page, to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
SECTION 6 – COLLECTION OF INFORMATION BY THIRD-PARTY SITES, AD SERVERS, SPONSORS
Some of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Paddle Monster sites covered by this privacy statement sometimes may offer content (e.g., contests, sweepstakes, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties’ use of this information. The site will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.
We also use the services of reputable third parties to provide us with data collection, reporting, and web analytics, as well as to assist with delivery of relevant content, marketing messages and advertisements. These third parties may view, edit or set their own cookies. We, our third-party service providers, advertisers and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement. For more information on how our sites may use third-party ad servers and your ability to opt-out of targeted advertising from such third party ad servers, please see the section below on “Third Party Ad Servers”.
SECTION 7 – THIRD PARTY AD SERVERS
We, our partners and/or our advertisers may use third parties to serve or present the ads that appear on our sites and to conduct research about the advertisements. Below is a representative list of such third parties. For more information, please visit Renegade Internet.
To protect the enjoyment and privacy of the users of Paddle Monster products, it is against Paddle Monster policy for third party advertisers to deploy any software code, beyond that which is used to render industry-standard advertising, through Paddle Monster hosted advertising creative, without the express written permission of Paddle Monster. Paddle Monster takes reasonable precautions to ensure that third-party advertisers are not deploying technology through ads hosted on Paddle Monster and or to remove such campaigns immediately as we are notified of such a policy violation. In the case unauthorized code or interaction is served through a third-party ad, without our knowledge, Paddle Monster takes no responsibility or liability for interactions your device may have with third party advertising units hosted on Paddle Monster or any of its sub-domains. This applies to computers, mobile phones, tablets/pads, or any device that is used to access Paddle Monster content.
SECTION 8 – UPDATING YOUR PERSONAL INFORMATION AND CONTACTING PADDLE MONSTER
You can always contact us in order to delete your Personal Information from our systems by emailing us at [email protected] You can always update the Personal Information that you have provided to us and change your Privacy choices by updating the “Login” section on the web site.
Any other questions? Contact Paddle Monster Customer Service at